I believe the key to making good products is a healthy mix of collaboration, multiple perspectives, a love of learning, and cats.
(Okay, maybe not cats... but they can't hurt.)
User experience is often seen as an add-on to a project, rather than an essential part of its creation. Over the years working in consulting and software development, I've found that the best way to get buy-in from stakeholders and team members is to integrate them into the process from the beginning. Doing so creates a smarter design, because the user experience becomes the responsibility of the entire team and not just one person.
A selection of my favorite projects (that aren't bound by an NDA) and a glimpse of what it takes to get them done.Let's See It
Upcoming speaking engagements and resources from past events, including recordings and slide decks.Let's Hear It